Competence Center Specialist based in Barcelona, Spain (f/m) at 100%
Barcelona, Spain
Position Summary

The Competence Center Specialist is an expert on Mouvent Machine and printing technologies. The main target for this role is to provide Streamline or Onsite Demonstration to potential and existing Customers ensuring that all Mouvent Digitial printing solution systems and machines (prepress, color accuracy and print quality) are always at best level. The Competence Center Specialist works closely with his/her supervisor, colleagues, internal and external customers to ensure best in class Competence Center Experience to enable the sales team to win a deal, provide printed samples and deliver training.

The Competence Center Specialist is a team player. He/she takes responsibility for providing excellent Customer Service. The Competence Center Specialist is flexible with the customer and balances patience and professionalism while driving for solutions with demonstrated urgency. The ability to follow-up on all activities and projects with all internal and external customers is a key expectation of this role.
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Field Service Engineer (F/M)
Nordics
Position Summary

The Field Service Engineer is an expert on Mouvent Digital Printer. This role provides technical support to customers and ensures that the most accurate technical information on the equipment status of customers is available on a real-time basis. The Field Service Engineer works closely with his/her supervisor, colleagues, and internal customers to ensure a constant and accurate exchange of technical information. The ultimate goal is to ensure that customer needs and expectations are met, based on the customer’s expectations and the internal service objectives.

The Field Service Engineer is a team player. He takes responsibility for providing excellent customer service. The Field Service Engineer is flexible with the customer and balances patience and professionalism while driving for solutions with demonstrated urgency. The ability to follow-up on all activities and projects with all internal and external customers is a key expectation of this role.